Info

Reset PIN

Instructions

To reset your PIN, enter your registered cellphone number (and national ID number if required). A new PIN will be sent to your registered cellphone via SMS.

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Information

Banking Details for Deposits

Account Holder: Quantum Wallet (Pty) Ltd

Absa
Account Number: 9271620925
Branch 632005 (Brooklyn)
FNB note
Account Number: 62348732084
Branch 251345 (Brooklyn)

FNB: Email or fax your proof of payment if your deposit is R100 or less. Why?

Deposit Reference: Use only either your Member ID, or the cellphone number that you use to log in. Please do NOT include ANY other text, such as your name, etc, as this WILL delay processing of your deposit. Why?

Support Call Centre

  helpdesk@quantumwallet.co.za
012 753 5599 (08:00 - 17:00)
081 872 0773 (08:00 - 22:00)

Error messages: view a list of possible error messages you may encounter whilst trying to purchase prepaid electricity and airtime vouchers. During peak demand periods (such as near month-end), you may encounter errors for electricity purchases, in which case continue trying.

Municipalities supported by Quantum Wallet. If you are unsure whether Quantum Wallet can vend for your meter, you can still register on-line (at no cost or obligation) and perform a meter check before depositing funds into your wallet.

Eskom helpdesk: 086 003 7566